Privacy Policy

The Academy of Snow & Ice Control ("ASIC", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and training/certification portal (the "Platform").

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

We may collect personal information from you when you register for an account, enroll in a training program, or otherwise interact with our services. This information may include:

• Name
• Contact information (email address, phone number)
• Employer or organization details
• Certification history
• Training progress and completion records
• Login credentials

We use your personal information for the following purposes:

• To provide access to training and certification programs
• To maintain accurate training and certification records
• To communicate with you about your account or courses
• To improve our services and support
• To comply with applicable legal and regulatory obligations

We retain your personal information only for as long as necessary to fulfill the purposes described above or as required by law.

You have the right to request the deletion of your personal information at any time. To do so, please contact us at admin@asiceducation.ca. Upon receiving your request, we will take reasonable steps to delete your data from our systems, except where retention is required by law or for legitimate administrative purposes (e.g., proof of certification).

We do not sell or rent your personal information. We may share your information only with trusted third-party service providers who assist us in operating the Platform, subject to strict confidentiality obligations. These providers may include hosting services, email platforms, or learning management tools.

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes secure data storage and access controls.

You have the right to:

• Access the personal information we hold about you
• Correct or update your information
• Withdraw your consent for certain uses
• Request deletion of your data (as noted in section 4)

To exercise any of these rights, contact us at admin@asiceducation.ca.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy and notify you as required by law.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Academy of Snow & Ice Control
admin@asiceducation.ca